Frequently Asked Questions
Everything you need to know about shopping with Bethenny.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Bethenny accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order is shipped, you will receive an email with a link to your tracking page. You can also track your order directly through the 'Order History' section of your account.
Are your products ethically sourced?
Quality and integrity are our top priorities. We partner exclusively with manufacturers who adhere to strict ethical labor practices and sustainable material sourcing.